Lucky Spins Casino Review
Lucky Spins at a glance
| Casino Name | Lucky Spins |
|---|---|
| Payout Percentage | 96% |
| Payout Days | 1-2 days |
Lucky Spins at a glance
Expert Lucky Spins online casino review 2024
With 5,000+ games from more than 30 different software providers, we’re not surprised that lots of Canadians are falling in love with this casino. It’s licensed and regulated close to home too, with authorization from the Kahnawake Gaming Authority.
Below, we’ll dig into what’s great (and a few things that aren’t so great) about this site in our Lucky Spins review for 2024.
Hits
- A staggering 5,000 casino games from many providers
- Solid welcome bonus (with up to 500 free spins!)
- 24/7 support available via email and live chat
- Boasts a really extensive live dealer casino offering
Misses
- Limited number of payment options for Canadians
- Virtually no table games outside of live dealer versions
Software and range of games
In our Lucky Spins online casino review, we found more than 5,000 games from more than 35 different software providers, including Quickspin, NetEnt, Microgaming, Play’n Go, BTG, and many more.
The vast majority of these titles are, of course, online slots but you’ll find tons of other games including live dealer games, poker, game shows, and others. What’s surprising, however, is that virtually all of Lucky Spins’ table games are available in live dealer variants only.
The range of jackpot games could be bigger. Although there’s an impressive section of games with jackpots of, or exceeding, 10,000x your bet value, you’ll really have to dig around to find much of anything when it comes progressive titles. Definitely an area for Lucky Spins to improve!
Let’s take a deeper dive into some of the games that you can play in practice mode or for real money:
| Games | Game type | Number of games | Most played games |
|---|---|---|---|
| Slots | Casino game | 4,000+ | Midas Golden Touch, Phoenix Paradise, Star Kingdom, Sugar Paradise |
| Feature buy | Casino game | 29 | Caishens Temple of Gold, Buffalo Toro, Bullet Bonanza |
| Epic wins (10,000x +) | Casino game | 18 | Lollicat, Blazing Touch, Pearly Shores, Pink Elephants 2 |
Live casino games
The Lucky Spins live casino is seriously impressive, with a large number of games from multiple software providers. As we’ve already mentioned above, this is really the only place you can hit the tables when playing at this venue. Let’s take a look at some of what’s on offer:
| Games | Variety | Number of games | Software |
|---|---|---|---|
| Blackjack | Free Bet Blackjack, peed Blackjack, Infinite Blackjack | 54 | Evolution Gaming |
| Roulette | Lightning Roulette, Gold Bar Roulette, Double Ball Roulette | 24 | Evolution Gaming, eBET |
| Craps | Craps | 1 | Evolution Gaming |
| Poker | Casino Holdem, Triple Card Poker, Extreme Texas Holdem | 7 | Evolution Gaming |
| Game shows | Crazy Time, Mega Ball, Monopoly Live | 15 | Evolution Gaming |
| Baccarat | Dragon Tiger, Speed Baccarat, Baccarat Squeeze | 70 | Evolution Gaming, eBET |
The huge number of games available at Lucky Spins can actually be a negative as filtering and searching their large game library is difficult, and you might struggle to locate the game you actually want to play. On more than one occasion, we just settled for what we could find…
Despite that, it’s hard to argue with the variety of themes, bet sizes, bonus rounds and volatility offered by this gargantuan portfolio. It really might be the biggest we’ve ever encountered. Despite some issues with locating games, including those from bigger providers, it’s difficult to argue with the choice players have here. More (non-live) table games would be good, but I’ll still score 4.5/5 here.
Bonuses and promotions
All new players can take advantage of the following Lucky Spins casino welcome bonus when they first sign up: a 100% deposit match up to $500, with up to 500 free spins on Book of Dead. You will, however, need to log in for five consecutive days to use all of those free spins.
Wagering requirements are slightly on the high side, standing at 35x the value of your bonus, and the site doesn’t make it very clear which games count towards clearing those requirements. (We can safely assume that slots will count 100% towards them and a lower figure for live/table games.)
Nor is it very easy to figure out how long you have to clear your wagering conditions. It’s also worth noting here that initial deposits made using e-wallets aren’t eligible, incase you prefer that feature in a casino welcome bonus.
Let’s dive into some of the small print a little more:
- The wagering requirements are 35x
- There’s a minimum deposit of $20
- The bonus expires in 7 days if not used
- Only new players in Canada, aged 18/19 and up, are eligible
- 100 free spins (valued at $0.10) will be added every 24 hours from signup
- ecoPayz, Neteller, and Skrill are excluded from the offer
Other promotions
Other promotions existing players can take advantage of at Lucky Spins include tournaments, prize drops, and raffle tickets that award free spins. Once you’ve exhausted your welcome bonus, there should be enough to keep you coming back for more.
At present, it doesn’t appear that Lucky Spins has any loyalty or VIP schemes that you should be aware of. It may be that this is something they’re testing out behind the scenes, but there’s nothing publicly accessible. We’ll keep an eye on this for any new developments in the future.
Deposits and withdrawals
When it comes to casino payment options, Lucky Spins has a massive (and diverse) range of payment methods but, depending on where you’re playing from, you may only be able to access a fraction of them.
Unfortunately, this is the case in Canada – you’ll find a few of the essentials here, but some payment methods are noticeably absent in our neck of the woods. Minimum deposits ($10) and withdrawals (starting at $20) are reasonable, and you can expect quick payouts as well.
All of the action at Lucky Spins is licensed and regulated by the Kahnawake Gaming Commission, as we’ve mentioned elsewhere, so you don’t need to have any qualms about sharing your personal details with them. There aren’t any fees to pay for depositing or withdrawing cash either.
The addition of Bitcoin is a nice touch, but we noticed the total lack of e-wallets when playing here:
Deposits
| Deposit methods | Minimum deposit |
|---|---|
| Visa | $10 |
| MasterCard | $10 |
| Interac | $10 |
| Bitcoin | $10 |
Withdrawals
| Withdrawal method | Withdrawal time | Minimum withdrawal |
|---|---|---|
| Visa | 2 - 5 working days | $20 |
| MasterCard | 2 - 5 working days | $20 |
| Interac (e-transfer only) | Up to 48 hours | $25 |
| Bitcoin | Up to 48 hours | $20 |
Despite Lucky Spins’ very impressive range of payment options, only a very small number of them are available for use in Canada. We hope to see additional methods in the near future, but for now we’ll give a rating of 4/5 for the existing methods.
Security and customer support
White Star B.V., who have the trading name of Lucky Spins, are registered in Curacao. They’re also licensed and regulated by the government of Curacao under the Master Gaming Licence 8048/JAZ.
Canadian players will probably be more interested in their licensing arrangement with the Kahnawake Gaming Commission. Their Client Provider Authorization number is 00903, so the site is fully regulated and licensed to offer games of chance in Canada and beyond.
The average RTP of the Lucky Spins library is around the 97% mark, which is typical for the industry. The site does not, however, explicitly provide any information about RTPs, the RNGs (random number generators) they use, or any third-party audits. Then again, the site is so new that they may still be figuring out how best to showcase this information.
Lucky Spins is pretty clear about their bonus and privacy policies, their terms and conditions, and how they protect players, as well as promoting several responsible gambling initiatives. All of this information is available at the bottom of every page, which is very encouraging.
Customer care
The first step towards getting help with an issue at Lucky Spins is loading up their Help Center. This is packed with information covering everything from bonuses to payment methods, with common questions answered. You can use a chatbot to get you to the right place, which is a nice touch.
Next, if you can’t find the information you’re looking for, you can email the support team directly or use live chat. We didn’t encounter any delays when contacting the Lucky Spins customer service team, with replies often coming back in under a minute, and support is available 24/7.
The glaring omission here is the lack of telephone support. Many users prefer this method of contact when they’re explaining complicated issues, so bear in mind that you won’t have that option available when playing with Lucky Spins.
Everything is totally above board at Lucky Spins, with licenses from not one but two regulatory bodies. We’d like to see just a little more clarity around the mechanics of their games, and an addition of telephone support to take the 4.3 score higher.
Lucky Spins mobile gaming
At the time of writing, this casino does not offer dedicated apps for iPhone or Android. That’s not the best start for our Lucky Spins mobile casino review, but there’s good news too: you can access almost all of their great games on your smartphone or tablet with the responsive site.
Just visit the site from your mobile, log in as usual, and the site will automatically adjust to the screen size of whatever device you’re using. With games from all those top software providers in play, everything looks fantastic and performs just as well on phones/tablets.
We’d be surprised if we don’t see a Lucky Spins app arrive some time in the future but, if it doesn’t, this wouldn’t be the first casino to focus on a responsive site instead.
Although their mobile site is solid, we can’t reasonably go higher than the 4/5 score without knowing that Lucky Spins has plans to create dedicated apps for playing on the go.
Conclusion
Lucky Spins is a good experience for Canadians overall. It is strange that a library packed with 5,000 games has virtually no (non-live dealer) table games or progressive jackpots, but we suppose that’s by design: this place appears to have been built, first and foremost, with slots fanatics in mind. And that’s worth bearing in mind throughout.
No doubt, there are things to add that would improve some of the Lucky Spins casino review scores above – more banking options, telephone support, improved search/filter functionality – but none of these is enough to make us suggest that you avoid the site. In fact, we think you’ll really like it!
FAQs
Is Lucky Spins Casino safe?
Yes, it’s a secure casino to play at. Although it’s a fairly new site, Lucky Spins has a positive reputation and you’re safe playing there. The casino is licensed and regulated by the Kahnawake Gaming Commission, and is partnered with a huge range of reputable software providers and payment options, which is always a good sign.
Is there a Lucky Spins no deposit bonus?
At this point in time, Lucky Spins doesn’t offer a no deposit bonus to players in Canada. It does, however, offer a sizeable welcome bonus that includes up to 500 spins on Book of Dead. Although this may change in the future, you’ll currently need to make a deposit to play.
Where does Lucky Spins Casino operate?
Lucky Spins, a trading name of White Star B.V., is registered in Curacao but operates in various jurisdictions. These include Canada, India, Norway, Finland, and Estonia. Of course, for Canadian players like you, the first country on that list is the most important!
How fast are withdrawals at Lucky Spins casino?
You should generally get your hands on any winnings you withdraw from Lucky Spins within a couple of days – withdrawals are processed ASAP, within 48 hours, but may take 1 to 5 banking days to arrive in your account depending on the payment method you’re using.
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