Casumo casino review for Ontario 2024

Casumo casino review for Ontario 2024

Casumo casino at a glance

Casino Name Casumo
Owner Casumo Services Limited Casinos
Year Established 2012
Number of Games 4,300+
Games offered Slots, Blackjack, Roulette, Baccarat, VideoPoker, LiveGames, Keno, Scratchcards
Software Used NetEnt, IGT, Play’n GO, Novomatic, Microgaming, Evolution Gaming, Bally Technologies, Pragmatic Play, Swintt, Push Gaming, Hacksaw Gaming, ELK Studios, Big Time Gaming, QuickSpin
Compatible Devices Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry
Payout Percentage 97.27%
Payout Days 1-3 days
Languages English, Finnish, Swedish
Customer Support Email, Live chat
Banking Options Visa, Mastercard + 3 more

Casumo casino at a glance

In-depth expert Casumo casino review 2024

Casumo casino was initially launched in 2012 by Casumo Services Limited. The long-standing operator has numerous prestigious awards under its belt, including EGR’s ‘Mobile Operator of the Year’, and holds multiple gaming licenses worldwide. Casumo was one of the first online casinos to welcome Ontario players when legal iGaming launched in 2022.

Read my complete Casumo casino review below to discover everything you need to know about the Ontario online casino. I’ve provided an overview of the game selection, payment methods, and customer support, as well as details on its safety measures and other gambling verticals. I’ll let you in on a little sneak preview; there’s a lot to like about Casumo casino.

Hits

  • Highly rated mobile app on iOS and Android
  • 1,200+ online casino games
  • Instant Interac withdrawals
  • EGR award-winning operator

Misses

  • No telephone customer support
  • Limited payment methods

In-depth expert Casumo casino review 2024

Software and range of games

Casumo Ontario offers an impressive selection of more than 1,200 online casino games. Whether you like trying your luck at popular table games like online roulette and blackjack or prefer spinning the reels of top slots such as Big Bass Bonanza and Reactoonz, there’s something for everyone.

What impressed me even more is that Casumo has partnered with more than 30 software providers, including big names like NetEnt, Games Global, and Pragmatic Play. This is something I love to see as it usually means a quality selection of games will offer all sorts of different designs, themes, and variations.

The only slightly negative thing I have to say is that the whole games library isn’t available until you register. This is rather frustrating as I know some players like to see what’s on offer or even test games in demo mode before signing up.

The excitement of playing is boosted even further by Reel Races, where I could compete against other players while playing slots to earn prizes. Some top games I saw at Casumo included Dead or Alive, Moon Princess, and Endless Treasure.

Games Game type Number of games Most played games
Slots Casino game 1,000+ Cleopatra, 9 Masks of Fire Hyperspins, 88 Fortunes
Blackjack Card game 100+ European Blackjack, Vegas Strip Blackjack
Poker Card game 10+ Texas Holdem Plus, Three Card Poker
Video Poker Card game 10+ Jacks or Better MH Video Poker
Baccarat Card game 50+ Grand Baccarat, Super 8 Baccarat
Roulette Table game 20+ European Roulette Pro, Roulette Azure

Live casino games

If you’re looking for the most authentic and innovative casino experience, you’ll love Casumo’s live casino. There are more than 50 titles, including live versions of popular table games such as Live Baccarat, game show games like Monopoly Live, and even a few exclusive titles developed by Casumo’s in-house software team.

Otherwise, most of Casumo’s live games are brought to you by Evolution Gaming. I really enjoyed the crisp and engaging HD graphics and features you can only get from top developers like Evolution.

Games Variety Number of games Minimum bet Maximum bet Software
Live blackjack Quantum Blackjack, Free Bet Blackjack, Infinite Blackjack, Unlimited Blackjack 20+ $1 $5,000 Playtech, Evolution, Casumo, Ezugi, Pragmatic Play
Live poker 3 Card Brag, Ultimate Texas Holdem 5+ $0.50 $5,000 Playtech, Evolution, Casumo, Ezugi, Pragmatic Play
Live baccarat Lightning Baccarat, VIP Baccarat, Live Baccarat, Grand Baccarat 10+ $1 $5,000 Playtech, Evolution, Casumo, Ezugi, Pragmatic Play
Live roulette Lightning Roulette, Mega Roulette, Speed Roulette, American Roulette Live 10+ $1 $5,000 Playtech, Evolution, Casumo, Ezugi, Pragmatic Play
Live game show Mega Ball, Monopoly LIVE, Gonzos Treasure Hunt LIVE, Dream Catcher 10+ $0.10 $2,500 Playtech, Evolution, Casumo, Ezugi, Pragmatic Play

Sports betting

Alongside its online casino, you can enjoy sports betting at Casumo Ontario through its integrated wallet. There are more than 30 sports you can bet on, including local favourites like ice hockey and football. There are also non-sports markets like politics and TV show betting.

Overall, I was incredibly impressed with Casumo’s library of more than 1,200 online casino games, including an impressive selection of slots, tables, and live dealer games. Additionally, the Ontario online casino has partnered with over 30 software providers, which is another good sign. Bet limits range between $0.10 and $5,000, accommodating all budgets.

Deposits and withdrawals at Casumo

I was a little disappointed by the range of payment options at Casumo, with the site only accepting five payment providers. However, these payment methods are some of the most popular in Canada, including Visa, Mastercard, Much Better, Interac, and online banking.

I was also pleased with the minimum deposit limits on these options. Casumo accepts payments as low as $10, perfect if you’re gambling on a budget. I found the whole deposit process a breeze from start to finish. Deposits are processed instantly and are fee-free, so you can get straight down to business.

Withdrawals, on the other hand, do take slightly longer. This totally depends on your preferred banking method. In my experience, credit cards and bank transfers took around 3-5 days to pay out.

However, if you’re looking for the quickest option, I suggest using Interac. When using this method, I received my money within minutes. The minimum amount you can withdraw is $20.

Deposits

Deposit methods Minimum deposit
Interac $10
Mastercard $10
MuchBetter $10
Online banking $10
Visa $10

Withdrawals

Withdrawal method Withdrawal time Minimum withdrawal
Interac Instant $20
Mastercard 1-5 days $20
MuchBetter Instant $20
Online banking 1-5 days $20
Visa 1-5 days $20

Casumo accepts the standard payment methods you expect to see at an online casino in Ontario, including online banking, Much Better, and Interac, plus well-known credit and debit cards. However, popular methods like PayPal are not supported. Deposits are processed instantly, whereas withdrawals can take five days to be received.

Security and customer support

You’ll be pleased to know that Casumo Ontario is fully legal to play in Ontario thanks to its licensing from the Alcohol and Gaming Commission of Ontario (AGCO). In addition, the casino partners with iGaming Ontario and eCOGRA, a specialized consumer protection group, to support you if you’re ever involved in a dispute.

Additionally, the Casumo casino and sportsbook site uses leading encryption software and firewall systems to provide the best level of security. Independent testing agencies also audit the random number generators (RNGs) in the games to guarantee fair and unbiased outcomes.

When you register for Casumo, you are encouraged to gamble responsibly and stick within your budget. The online casino provides comprehensive responsible gambling support along with various site tools you can implement, such as deposit limits and self-exclusion periods to control your gambling habits.

With licensing from the AGCO and approval from iGaming Ontario, Casumo meets all the legal requirements to operate in Ontario safely. The online casino also welcomes external testing from organizations like eCOGRA to assure players its site is safe.

Customer care

Even at a top site like Casumo Ontario, you may encounter an issue and require assistance. Fortunately, support staff work around the clock to provide instant help through the live chat feature. You can access this by clicking the purple bubble icon in the bottom right-hand corner of the page.

Alternatively, you can send an email to [email protected]. In my experience, responses were received quickly within 24 hours, and almost all cases needed no follow-up. Casumo support agents were extremely polite, professional, and efficient with their answers.

Unfortunately, there is no phone support available. Disappointing if, like me, you prefer to speak one-on-one with a real-life person to solve any queries. However, I have to say I was really impressed with the other support channels offered at Casumo casino and sportsbook. The site’s frequently asked questions (FAQ) page is also pretty detailed and covers essential topics like banking.

Casumo support staff are on standby 24/7, ready to lend a helping hand if you require assistance. You can contact the casino via live chat or email. Although there is no telephone support, in my opinion, it is not needed. All my questions were dealt with swiftly and professionally by support agents.

Casumo app and mobile play

If you want to enjoy Casumo casino on the move, you can do so through two different options. You can visit the Casumo casino mobile site through your mobile browser and access its HTML5-optimized platform, which will adapt to your screen size no matter your device.

The Casumo casino mobile site is almost identical to playing on a desktop, although some menus are minimized to fit on smaller screens. I found pretty much all the same options are available on mobile, including the majority of games and the opportunities to deposit and withdraw.

Alternatively, you can download the Casumo app directly to your smartphone or tablet from either the Apple App Store or Google Play Store. I was particularly impressed with the functionality and user-friendly interface.

Other than a few game titles missing, I thoroughly enjoyed my Casumo mobile casino experience. After reading several negative reviews about glitches from Android users, I was pleasantly surprised and experienced smooth and seamless gaming.

The Casumo app is compatible with iOS and Android devices and can be downloaded for free. Otherwise, you can visit the Casumo mobile casino site, which is optimized and responsive for on-the-go casino fun. You’ll find no difference in gaming quality.

Conclusion

In conclusion, there is a lot to like about Casumo Ontario. The game selection competes with the very best online casinos available in the province, with more than 1,200 games available, and you can enjoy these titles on the move thanks to its highly-rated mobile app.

I was disappointed that a few popular payment options, such as PayPal, are missing. Additionally, there is no telephone support. However, these are minor issues in my opinion, and the positives certainly outweigh any negatives.

Casumo casino is a safe and secure platform that has all the proper licensing to operate in Ontario and goes above and beyond by welcoming third parties to confirm it provides fair games. Hit the Play Now link on this page to sign up and start enjoying the online casino today.

Casumo casino Ontario FAQs

Absolutely. Casumo Ontario is licensed and regulated by the Alcohol and Gaming Commission of Ontario and allows ON players to enjoy online casino games and bet on sports legally.

Is Casumo casino safe?

Yes, Casumo is safe. The Ontario online casino and sportsbook uses advanced security systems to protect your account, including state-of-the-art encryption software and firewalls.

What is the minimum deposit for Casumo?

The minimum amount you can deposit at Casumo is $10. This allows budget gamblers in Ontario to start playing online casino games and betting on sports without breaking the bank.

What is the RTP for Casumo slots?

Most Casumo slots offer an above-average RTP rating of 96% or above. An RTP percentage indicates how much you may get back of your stake from a casino game over time, although this is not guaranteed.

How long are Casumo withdrawal times?

Your withdrawal time will depend on your payment method, but Casumo will process all payments in 1-5 days. If you use Interac, you can often make instant withdrawals.

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