Indio Casino Review
Indio Casino at a glance
| Casino Name | Indio Casino |
|---|---|
| Owner | First Grand Gaming NV |
| Year Established | 2006 |
| 490 | |
| Games offered | Slots, Blackjack, Roulette, Baccarat, VideoPoker, Craps, Lotteries |
| Compatible Devices | Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry |
| Payout Percentage | 97.59% |
| Payout Days | 1-4 days |
| Languages | English |
| Customer Support | Live chat, Phone |
| Banking Options | Visa, Mastercard + 3 more |
Indio Casino at a glance
Initial Impressions
Indio Casino’s website is as opulent as a maharaja’s palace. The homepage that greets new players shows the lavish interior of a casino resort, while three Indian beauties in bedazzling dresses are a not-so-subtle hint at the kind of life any aspiring high-roller desires. There’s no question that Indio Casino wants to push the luxury feel of its offering, and in certain aspects it succeeds.
The generous welcome bonus of up to 250,000/- is prominently advertised on the front page, including a tantalising suggestion that you can claim bonuses on your first four real money deposits. Clicking on the banner will instantly trigger the casino software to download on your machine. In fact, Indio Casino is available for desktop play only, neither Web nor mobile play via apps are supported, and these are the first indication that not all that glitters is gold at Indio Casino.
Make no mistake, as a real money gaming site for Indian players, Indio Casino is a reliable, safe, and very entertaining option. However, the site either tries too hard or not-hard-enough in various aspects and this drags down our overall impression of the product. The site doesn’t render properly on smaller screen, the game selection isn’t that extensive, and the banking options are quite limited. Even the fancy homepage, when observed carefully turns out to be an image of what must be a museum with a roulette table and women rather clumsily Photoshopped in it.
It wouldn’t be fair if we simply nit-pick on the looks of Indio Casino, however a casino—even the digital kind—has certain standards to live up to! The unflattering layout and spotty grammar used on the site detract from the experience, however, to their credit, the color theme inspired from the Indian national flag and the stylised Taj Mahal in the logo are smart choices which clearly set Indio Casino apart from any other site in terms of the audience it is serves.
Since the casino can be accessed exclusively as a desktop download—nearly every other link on the site will trigger the download—some flaws in their online presentation may be understandable, but not necessarily excusable. In this Indio Casino online review, we’ll take a closer look at the games available at Indio Casino, its safety and fairness certifications, and essential information for new players about how to claim the welcome bonus and other promotions, as well as the level of player support offered on the site.
Indio Casino Review
To play at Indio online casino you’ll need to download the free casino software on your computer. The site contains detailed instructions walking you through the process of installing the casino program on your machine—which is very simple and straightforward.
Once you’re inside the lobby, you’ll have access to over 200 casino games—all you need to do to wager and win real money is to make your first deposit. Indio Casino gives players in India and abroad a limited choice of banking options in the cashier, however those included are all major electronic payment methods which nearly everyone can use.
Payment methods include bank cards from Visa and Mastercard; wire transfer; and popular e-wallet and pre-paid services offered by Neteller, Skrill, and Paysafe.
Pros
- Earn bonus money on first 4 deposits up to 250,000/-
- Variety of daily and weekly bonuses, including refer-a-friend promotion
- VIP programme lets you convert comp points into real cash and unlock perks
- 24/7 customer support accessible via email, live chat, and phone
Cons
- Not the biggest number of casino games
- Some banking options not available
- Games are download only
Software and Range of Games
Playing on Indio Casino on your mobile
Playing on Indio Casino on your smartphone or tablet isn’t possible yet since the site provides software download for desktop computers only. There is no indication that a mobile app version is coming out soon for Android and iOS devices, so players who wish to play real cash casino games on the go won’t be able to do so on Indio Casino for the time being.
Security and Fair Play
Indio Casino takes player safety and security very seriously. The operator claims to be dedicated to offering a fair, transparent and reputable real money gaming environment online and there are plenty of security measures and certifications in place to back this up.
All the games are hosted on Playtech Gaming’s servers and the outcomes are all linked to random number generators which ensure everything is above-the-level and that payouts are honest and regular. Indio Casino itself publishes monthly reports and the games are scrutinised by external auditing boards to ensure their fairness.
Players can view the monthly compliance reports on the site, and other documents, like licences and electronic payment security certificates are also publicly accessible. Finally, to minimise and prevent fraud, players can easily view a complete record of all their transactions on the site and alert support if they notice anything out of order.
Indio Casino supports responsible gaming and provides its members several options to have fun playing for money online while avoiding problem behavior. Underage players are strictly prohibited and if a player is experiencing difficulties controlling their gaming activities, they can easily choose to take a break and freeze their casino account on a temporary or permanent basis.
OwnerFirst Grand Gaming NV
Licenced byKahnawake Gaming Commission
Promotions and Customer Support
Indio Room Signup Bonus
There’s never a dull moment at Indio Casino and from the very moment you sign up you’ll be showered with opportunities to win bonus money and other giveaways.
All new players who register can get up to 250,000/- free by claiming the signup bonus. The sum is split across five match bonuses on each one of your four five deposits as shown below:
- First deposit: 50% bonus up to 25,000/-
- Second deposit: 60% bonus up to 50,000/-
- Third deposit: 75% bonus up to 75,000/-
- Fourth deposit: Mystery bonus up to 100,000/-
Indio Casino Daily Bonus
Every day brings a chance to win more free money and other goods when playing at Indio Casino. Simply deposit and play on any week day to receive the daily bonus, which could be a deposit bonus, free spins, and no deposit prizes. Check out Indio Casino’s monthly bonus color to find out what they have in store for you!
Indio Casino Weekends Bonus
Weekends are more fun at Indio Casino! You can score up to 100% match bonuses and other rewards when making a deposit and playing every Thursday to Sunday.
Refer a friend promotion
If you’re already an Indio Casino member you can win extra money by inviting your friends to join in the fun. Every time you introduce a friend to the site and they sign up, you’ll receive a free 2,500/- bonus when they make their first deposit, and your buddy will get a nice bonus too!
VIP loyalty programme
All Indio Casino players who sign up are automatically enrolled in the VIP loyalty programme, which enables them to claim various rewards by racking up comp points every time they make a real money wager.
The loyalty programme has six levels, from Copper to Diamond, and each tier comes with exclusive benefits, including extra bonuses, preferential treatment, and the opportunity to convert your comp points into real cash.
Indio Casino Customer Support
Indio Casino delivers a high quality customer support service that is available round-the-clock to all their members. The support team is standing by 24/7 to answer questions and offer assistance to anyone who contacts them.
The site has a helpful FAQ section, but if you can’t find what you’re looking for there, you can shoot the support staff an email at , live chat with an agent via the casino interface or speak to somebody on the phone.
If you live in India, you can request a call back from support. Alternatively, UK-based players can dial the toll-free number 0808 238 7535, while players in other countries can call the international helpline on +44 203 139 9035.
Conclusion
Overall, Indio Casino will not appeal to everyone. There are some issues that can discourage players from joining and here we can mention again the limited banking options, the games which are only available by download and the complete lack of a mobile gaming platform. Despite being powered by one of the biggest developers in the industry, Playtech, the collection is limited and the software is definitely not used to its full potential.
The website does a good job at painting an extravagant picture of online gambling with bright colors, beautiful women and a large welcome bonus featured on the main page. However this is not enough for Indio to get a good ranking from our team of experts. If you do decide to try it out, you will not need to worry about security, regulations and customer support since Indio Casino scores highly on these topics.
Is Indio Casino not quite making the cut? Check out even more online casino reviews.
| Casino Name | Indio Casino |
|---|---|
| Year Established | 2006 |
| Number of Casino Games | 490 |
| Payout Speed | 1-4 days |
| Licenced by | Kahnawake Gaming Commission |
| Welcome Package | 100% up to $5000 |
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