WPT Global Refund Policy

WPT Global Refund Policy

Introduction

Welcome to WPT Global events! To ensure that participants have a highly valued experience and achieve satisfactory outcomes during the events, we have established the following refund policy to protect your rights.

Overview of the Refund Policy

WPT Global is committed to providing a fair and transparent refund policy that allows participants to receive refunds under specific circumstances. Here are the key points of the refund policy:

  1. Participants who request a refund before the event starts are eligible for a full refund.
  2. Once the event has already started, participants are not eligible for a refund.
  3. In the case of force majeure, event cancellation or postponement by the organizer, participants are eligible for a full refund.
  4. Participants who are disqualified due to violation of event rules or inappropriate behavior are not eligible for a refund.
  5. A full refund will be processed within a reasonable time frame after the refund request is approved.

Please note that this policy applies only to events organized by WPT Global. Refund policies may vary for events organized by partners or third parties. We recommend carefully reviewing the refund conditions of the event before registering.

Refund Application Process

If you wish to apply for a refund, please follow the steps below:

  1. Contact WPT Global’s customer support team and provide your registration information and the reason for the refund.
  2. The customer support team will evaluate your application and process it based on the refund policy provisions.
  3. If your refund request is approved, we will initiate the refund process as soon as possible and refund the amount through the specified payment method.

The processing time for refunds may vary depending on the payment method and the processing period of the bank. We strive to process refund requests as quickly as possible.

Contact Us

If you have any questions about the refund policy or if you would like to apply for a refund, please feel free to contact our customer support team. You can reach us through the following methods:

Our customer support team is looking forward to assisting you and will make every effort to resolve your issues and meet your needs to the best of our abilities.

FAQ

Can you withdraw from WPT Global?

Can you withdraw from WPT Global? Before making your first withdrawal, WPT Global, as a licensed operator, requires new customers to verify their account by providing the necessary documentation. This includes: Documentation that proves your identity such as a driving licence or passport.

Is Chinese poker the same as poker?

Is Chinese poker the same as poker? Chinese poker is a card game in the poker family that plays quite differently from traditional game variants that most poker players are familiar with (like Texas Hold’em). Each player gets 13 cards in a game of Chinese poker, and is tasked with making two five-card hands and a three-card hand.

Can you play WPT global on phone?

Can you play WPT global on phone? Create an account to join the WPT Global poker community. Choose your poker nickname, fill in a few details and verify your email, then you’re all set. Download poker to your PC, Mac, mobile or tablet and start playing the games you love in minutes.

What forms of payment are accepted on WPT Global?

What forms of payment are accepted on WPT Global? Players can use a range of payment methods (depending on region) including Visa, bank transfer, NETELLER, Skrill, and cryptocurrencies such as Bitcoin, Ethereum, Litecoin and more via Coinspaid and Coindirect. Other methods include (available in some regions): Interac, Muchbetter, PIX, Boleto, Ecopayz, Astropay, and Luxon.

Is Rummikub the same as okey?

Is Rummikub the same as okey? Okey is usually played with four players, but can also be played with only two or three players. It bears resemblance to the game Rummikub, as it is played with the same set of boards and tiles, but under a different set of rules.

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Contacting WPT Global

To receive individual support, please contact our customer support representative. If you have any questions, we will respond promptly via email.

WPT Global - Team

WPT Global - Team Adam Pliska, President & CEO Adam Pliska is a graduate of the University of Southern California School of Cinematic Arts and the University of California, Berkeley School of Law (Boalt Hall). He has been involved with the World Poker Tour (WPT) since 2003. As the President and CEO, Adam oversees the entire WPT, from live events to online services and television broadcasts. He was also named the Industry Person of the Year at the 2014 American Poker Awards. David Polgreen, General Counsel David Polgreen is a graduate of St. John’s College in Annapolis, Maryland, and New York University School of Law. He has been involved with the World Poker Tour (WPT) since 2014. As the General Counsel, David is responsible for providing specialized and strategic legal advice to all divisions of the WPT, working closely with the management team on contract drafting and negotiation, regulatory compliance, strategic transactions, and business development ideas and opportunities. Angelica Hael, Vice President of Global Tour Management Angelica Hael is a graduate of Royal Melbourne Institute of Technology. She has been involved with the World Poker Tour (WPT) since 2010. As the Vice President of Global Tour Management, Angelica oversees the overall management of the WPT tour and WPT-branded events worldwide. Deborah Frazzetta, Vice President of Finance Deborah Frazzetta is a graduate with a degree in Finance from California State University, Long Beach. She has been involved with the World Poker Tour (WPT) since 2003. As the Vice President of Finance, Deborah oversees all financial operations of the WPT and directly manages the company’s financial planning and structure. Hermance Blum, Vice President of Marketing Hermance Blum is a graduate of IUT Paris XII and the Aspect Sydney School. She has been involved with the World Poker Tour (WPT) since 2011. As the General Manager of WPT Europe, Hermance oversees the overall management of the WPT National Tour and WPT Main Tour events throughout Europe. Loc Sondheim, Vice President of WPT Studios Loc Sondheim is a graduate with a bachelor’s degree in Film and English from the University of California, Santa Barbara. He first joined the World Poker Tour in 2007 and later worked in various television and film studios before returning in 2017. As the Vice President of WPT Studios, Loc oversees production as the head of production, supervises distribution and advertising sales, and maximizes revenue and partnerships for 20 years of World Poker Tour content through syndication and streaming networks. Jeremy Clemons, Vice President of Online Services Jeremy Clemons is a graduate of Western Kentucky University and a leader in theonline poker industry. He has been involved with the World Poker Tour (WPT) since 2018. As the Vice President of Online Services, Jeremy oversees the development and management of WPT’s online platforms, including the website and mobile applications.

WPT Global Live Chat

Explore the live chat option provided by WPT Global and learn about the benefits and features to enhance player experience and resolve issues.

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