WPT Global Refund Policy

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WPT Global Refund Policy

Introduction

Welcome to WPT Global events! To ensure that participants have a highly valued experience and achieve satisfactory outcomes during the events, we have established the following refund policy to protect your rights.

Overview of the Refund Policy

WPT Global is committed to providing a fair and transparent refund policy that allows participants to receive refunds under specific circumstances. Here are the key points of the refund policy:

  1. Participants who request a refund before the event starts are eligible for a full refund.
  2. Once the event has already started, participants are not eligible for a refund.
  3. In the case of force majeure, event cancellation or postponement by the organizer, participants are eligible for a full refund.
  4. Participants who are disqualified due to violation of event rules or inappropriate behavior are not eligible for a refund.
  5. A full refund will be processed within a reasonable time frame after the refund request is approved.

Please note that this policy applies only to events organized by WPT Global. Refund policies may vary for events organized by partners or third parties. We recommend carefully reviewing the refund conditions of the event before registering.

Refund Application Process

If you wish to apply for a refund, please follow the steps below:

  1. Contact WPT Global’s customer support team and provide your registration information and the reason for the refund.
  2. The customer support team will evaluate your application and process it based on the refund policy provisions.
  3. If your refund request is approved, we will initiate the refund process as soon as possible and refund the amount through the specified payment method.

The processing time for refunds may vary depending on the payment method and the processing period of the bank. We strive to process refund requests as quickly as possible.

Contact Us

If you have any questions about the refund policy or if you would like to apply for a refund, please feel free to contact our customer support team. You can reach us through the following methods:

Our customer support team is looking forward to assisting you and will make every effort to resolve your issues and meet your needs to the best of our abilities.

FAQ

Can I play in the US?

Can I play in the US? WPT Global does not currently provide services to US players.

What is the WPT bonus code?

What is the WPT bonus code? The WPT bonus code is WPT777. Use this code at WPTglobal.com to get up to $1200 poker bonus. This code has been approved by WPT Global and gives new users the maximum new user offer.

What are the Big Bass Bonanza multipliers for each retriggered 10 free spins round?

What are the Big Bass Bonanza multipliers for each retriggered 10 free spins round? The first retrigger gives the wild a 2x multiplier, the second retrigger gives a 3x multiplier, and the third retrigger gives a 10x multiplier on your wild.

How do I land the Big Bass Bonanza maximum win?

How do I land the Big Bass Bonanza maximum win? To reach the maximum win, you need to trigger the free spins feature and retrigger the 10 extra spins three times, adding a 10x multiplier to your wild and winnings.

How many decks are used in poker?

how many decks are used in poker? In most popular poker variants, such as Texas Hold’em and Omaha, a standard deck of 52 playing cards is used. Each deck contains four suits (hearts, diamonds, clubs, and spades) and consists of 13 ranks (Ace, 2 through 10, and the face cards: Jack, Queen, and King). However, it’s important to note that the number of decks used in poker can vary depending on the specific game or variation being played. For example, some poker tournaments or cash games may use multiple decks to speed up the gameplay or reduce the frequency of card shuffling. In such cases, it is common to use two or more decks that are shuffled together.

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To receive individual support, please contact our customer support representative. If you have any questions, we will respond promptly via email.

WPT Global - Team

WPT Global - Team Adam Pliska, President & CEO Adam Pliska is a graduate of the University of Southern California School of Cinematic Arts and the University of California, Berkeley School of Law (Boalt Hall). He has been involved with the World Poker Tour (WPT) since 2003. As the President and CEO, Adam oversees the entire WPT, from live events to online services and television broadcasts. He was also named the Industry Person of the Year at the 2014 American Poker Awards. David Polgreen, General Counsel David Polgreen is a graduate of St. John’s College in Annapolis, Maryland, and New York University School of Law. He has been involved with the World Poker Tour (WPT) since 2014. As the General Counsel, David is responsible for providing specialized and strategic legal advice to all divisions of the WPT, working closely with the management team on contract drafting and negotiation, regulatory compliance, strategic transactions, and business development ideas and opportunities. Angelica Hael, Vice President of Global Tour Management Angelica Hael is a graduate of Royal Melbourne Institute of Technology. She has been involved with the World Poker Tour (WPT) since 2010. As the Vice President of Global Tour Management, Angelica oversees the overall management of the WPT tour and WPT-branded events worldwide. Deborah Frazzetta, Vice President of Finance Deborah Frazzetta is a graduate with a degree in Finance from California State University, Long Beach. She has been involved with the World Poker Tour (WPT) since 2003. As the Vice President of Finance, Deborah oversees all financial operations of the WPT and directly manages the company’s financial planning and structure. Hermance Blum, Vice President of Marketing Hermance Blum is a graduate of IUT Paris XII and the Aspect Sydney School. She has been involved with the World Poker Tour (WPT) since 2011. As the General Manager of WPT Europe, Hermance oversees the overall management of the WPT National Tour and WPT Main Tour events throughout Europe. Loc Sondheim, Vice President of WPT Studios Loc Sondheim is a graduate with a bachelor’s degree in Film and English from the University of California, Santa Barbara. He first joined the World Poker Tour in 2007 and later worked in various television and film studios before returning in 2017. As the Vice President of WPT Studios, Loc oversees production as the head of production, supervises distribution and advertising sales, and maximizes revenue and partnerships for 20 years of World Poker Tour content through syndication and streaming networks. Jeremy Clemons, Vice President of Online Services Jeremy Clemons is a graduate of Western Kentucky University and a leader in theonline poker industry. He has been involved with the World Poker Tour (WPT) since 2018. As the Vice President of Online Services, Jeremy oversees the development and management of WPT’s online platforms, including the website and mobile applications.

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