PointsBet review
| Casino Name | PointsBet |
|---|---|
| Owner | PointsBet USA Inc. |
| Year Established | 2015 |
| Number of Games | 600 |
| Games offered | Slots, Blackjack, Roulette, Baccarat, VideoPoker, Bingo, Keno, Craps, LiveDealer, Lotteries, Basketball |
| Compatible Devices | Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry |
| Payout Percentage | 97.98% |
| Payout Days | 1-5 days |
| Languages | English |
| Customer Support | Email, Live chat |
| Banking Options | Visa, Mastercard + 5 more |
PointsBet casino review
Pros
- Good range of table games and big-name slots
- Licensed and regulated in multiple US states
- Efficient customer support via email, live chat, and Twitter
- Banking options focused on American players
Cons
- Few bonuses currently available
- Limited game selection from a single provider
Software and range of games
The PointsBet casino is powered almost entirely by IGT, and its selection of games currently stands at around 75. That includes 60+ slots, various table games, live dealer titles, and several different types of video poker. Even so, we wouldnât be surprised to see PointsBet bolster its game library with other providers in the future. For the moment, however, thereâs still plenty on offer to keep players entertained!
PointsBet features some classics from the IGT library of games, including Golden Goddess, Da Vinci Diamonds, Baywatch, Siberian Storm, and Lobstermania 2. Unfortunately, the site doesnât offer much in the way of progressive slots, but there are a range of slots with features like bonus games, cascading reels, free spins and more to keep play varied.
There are a range of table games on offer here, including Baccarat, Roulette, as well as Blackjack variants including Classic, Poker & Pairs, and Multi-Hand. As with their slots, itâs a tight selection but one that covers all of what weâd consider âmust havesâ.
Games like Roulette, Casino HoldâEm, Baccarat and Blackjack are all available in the PointsBet live dealer casino, which combines all the best aspects of convenient online gambling with the unpredictable thrills of placing wagers in a brick and mortar venue.
Bonuses and promotions
At the time of writing, PointsBet isnât offering any nationwide promotions to new players. Likewise, although their sportsbook has referral bonuses and PointsBet Rewards â which allows players to exchange reward points for bonus bets â it doesnât offer a ton of promotions for new players either.
This is an unusual approach for a casino site, and whatâs even more curious is that PointsBet does offer a bonus in some locations. In both Michigan and in Ontario, for 72 hours after joining, if you have a net loss between $50 and $100 you’ll get between $100 and $800 in free spins.
Itâs worth remembering that this is, comparatively speaking, a new site thatâs under pressure to comply with different regulatory practices in several different states. Itâs completely possible that theyâre just finding their feet, so to speak, before unrolling a range of welcome bonuses and promotions elsewhere in the country. Watch this space!
Banking options
PointsBet offers a solid range of banking methods that includes cash deposits to (and withdrawals from) connected accounts at some physical locations, like racetracks and casinos, which is a nice touch. If youâre playing online, the likelihood is that youâll want to use one of the following deposit options:
- Visa
- Mastercard
- PayPal (where eligible)
- Trustly
- ACH/eCheck
- PayNearMe
Withdrawals are available via:
- Online banking
- ACH/eCheck
- PayPal (where eligible)
- Cash (NJ, IA, IL locations only)
Although weâd like to see a few more payment methods added to these categories, to really maximize player choice, weâre confident that at least one of the options above should fit the bill for most players in the US.
Minimum deposits and withdrawals are as low as $5, and PointsBet doesnât advertise any maximum withdrawal limits beyond those that exist for payment methods themselves. Deposits are often instant, depending on the method used, and PointsBet aims to process payouts within 1-2 days.
Security and fair play
Operated under relevant companies in different states â e.g. PointsBet New Jersey LLC., PointsBet Pennsylvania LLC. etc. â PointsBet is also licensed and regulated by the appropriate bodies on a state-by-state basis. In the former, for example, thatâs the New Jersey Division of Gaming Enforcement, and itâs the Pennsylvania Gaming Control Board in the case of the latter.
Depending on your location, youâll be able to find plenty of relevant information about who operates the site, regulates all of the action, license numbers, and so on. PointsBet also heavily promotes responsible gaming initiatives with dedicated pages and FAQ sections so players can get help if they need it, which is good to see.
There isn’t much information about the random number generators (RNGs) they use or the RTP percentages of their games â although the latter is likely available through IGT if youâre inclined to check it out â but that isnât necessarily out of the ordinary for casino sites, so doesnât negatively impact our PointsBet online review.
You can get help from customer support via email or live chat, with support agents available from 10AM to 10PM ET, and PointsBet aims to address all email queries within 24 hours. Thereâs an extensive self-service helpdesk on the main site, and you can ask for help via Twitter too, but weâve always been impressed by how responsive and knowledgeable their support team is.
Mobile
The good news for our PointsBet mobile review is that you can download the PointsBet app to your iPhone, iPad or Android device from the App Store and Google Play Store. The not so good news? These apps arenât particularly well-reviewed, with ratings of 1.8/5 and 2.9/5 respectivelyâŠ
Weâre not overly concerned about this, since many of these reviews relate to issues around promotions and trying to access the app from ineligible states. Plus, the ratings for their sportsbook apps are currently 4.8/5 and 4.7/5. With that in mind, we expect to see issues ironed out of these new products.
As it stands right now, the PointsBet app offers a solid foundation â plenty of slots and table games, with a stylish user interface â on which they will undoubtedly continue to build. Throughout 2022 the apps were updated with bug fixes and new games every month or two, so we know that mobile is at the forefront of the operatorsâ minds.
Conclusion
The PointsBet casino is a great option for American players looking for legal online gambling options in their state, particularly those who are already familiar with the brandâs excellent sportsbook. Even so, weâd wager that our PointsBet review for 2022 will look quite different in a year or two. Hereâs why:
With a limited number of games, and little in the way of bonuses or promotions, we get the feeling that the casino is very much âin progress.â The addition of a couple more software providers, some compelling bonuses for new and existing players, and a few more banking options could elevate this venue from very good to outstanding.
In the meantime, it remains a great spot for fans of IGT games that we would definitely recommend.
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