Ruby Fortune Review
Online Casino Info
| Casino Name | Ruby Fortune |
|---|---|
| Owner | Baytree Interactive Limited. |
| Year Established | 2000 |
| Number of Games | 450+ |
| Games offered | Slots, Blackjack, Roulette, Baccarat, VideoPoker, LiveGames, Keno, Craps, Lotteries, Scratchcards |
| Software Used | Microgaming |
| Compatible Devices | Android, iPhone, Mac / PC, Tablet |
| Payout Percentage | 95.27% |
| Payout Days | 1 working day |
| Languages | English, French |
| Customer Support | mail, Live chat |
| Banking Options | Visa, Mastercard + 6 more |
Online Casino Info
Introduction
Ruby Fortune launched all the way back in 2003, and makes up part of the Palace Group brand. The casino is owned by Bayton Ltd, and holds a valid gambling license from the Malta Gaming Authority.
In addition to its license, Ruby Fortune has received an endorsement from eCogra, which found the return to player (RTP) percentage to be 96.61 in 2019. An endorsement from this independent agency is a great sign of the casino’s professionalism, and everything at Ruby Fortune from the software to the security is highly sophisticated.
Pros
- You can play games for free before playing for real money
- Really high-quality and interactive live dealer games
- You can customize the gaming menu by saving your favorite games
Cons
- FAQs list is not comprehensive enough
- 96 hour pending period for withdrawals is too long
- $50 minimum withdrawal
How to sign up with Ruby Fortune Casino
Signing up with Ruby Fortune is very straightforward and takes less than 5 minutes. Just follow these steps:
- Click the “Create Account” button on the top-right of the homepage
- Verify your identity by filling out you name, date of birth & home address
- Type in the email address you want associated with the account
- Pick a username and add a secure password
Providing this information is standard procedure for signing up to all online casinos and it’s an important part of good security. Ruby Fortune has some sophisticated safety measures to ensure your data is private, including SSL-encryption and firewall systems.
Ruby Fortune Mobile Casino & App
Mobile gaming is easy with Ruby Fortune. Whether using the app or your browser, the mobile site structure is the same. There’s a pop-up menu at the bottom of the screen which makes it easy to navigate to different games and sections. Microgaming, which powers the games at Ruby Fortune, has plenty of experience in mobile gaming. The vast majority of the huge gaming menu is available when you want to play on mobile. The software runs really smoothly and the graphics and colors pop even more on the small screen.
For Android or Apple users, you can download the Ruby Fortune Casino App from either the casino, App Store, or Google Play. If you have a different device, or prefer not to download the app at all, the Ruby Fortune site is fully optimized for mobile gaming. We tested out both methods during our Ruby Fortune mobile review, using a variety of different devices, including iPhones, iPads, and Samsung phones. The mobile playability is really good.
Follow our quick step-by-step guide if you want to find out how to play on mobile:
- Download the Ruby Fortune app from App Store or Google Play
- Sign in or create a new account as you would on a laptop
- If it’s a new account, make your first deposit and claim your sign-up bonus
- Choose from over 450+ casino games to play
Compatible devices - Android
- iOS
- Windows
- Tablet
- Mac / PC
Ruby Fortune Bonus Offers
Ruby Fortune is akin to most online casinos in that it offers new players a welcome bonus on sign-up. To find out the details of this offer, please head to their casino site.
VIP Program
How to join the VIP program
When you sign up you are automatically entered into the VIP program at Ruby Fortune, and you begin earning points as soon as you start betting. Then every time you bet money on the site, you earn reward points. To find out more about the Ruby Fortune VIP program, head to their site here.
Gaming Variety & Software
Ruby Fortune has over 450+ different games, which is really impressive. There is a search option on the right-hand side of the game’s menu, which lets you search for specific games or type in keywords. This is very useful when you are dealing with such an extensive library of games.
Another great feature is the favorite section. You can tap or click the heart icon beside any game to add it to your personal library of favorites, which are all saved for you in one place. Little touches like this are how Ruby Fortune is able to take the online casino experience to the next level.
You can also test out games by playing with free money, which makes the casino really friendly to new users. The table below shows more information about the gaming menu.
Total Games Available: 450+
| Ruby Fortune Games | Game Type | Number of games | Most played games |
|---|---|---|---|
| Baccarat | Card Game | 4 | Multi Bet Baccarat, Baccarat High Limit, Classic Baccarat |
| Bingo | Lottery | 7 | Bingo, Bonanza Bingo, Pharoah Bingo, Electro Bingo |
| Blackjack | Card Game | 35 | Hi/Lo 13 European, Blackjack Gold, Blackjack Multihand |
| Craps | Dice Game | 1 | - |
| Keno | Lottery | 2 | Monkey Keno, Keno |
| Poker | Card Game | 34 | Texas Hold’em, Three Card Poker, Carribean Stud |
| Roulette | Dice Game | 14 | French Roulette, European Roulette, Premier Roulette - Gold Edition |
| Scratch Cards | Lottery | 10 | Scratch Cards, Game Set & Scratch, Halloweenies |
| Slots | Casino Game | 450+ | Retro Vegas, Rockabilly Wolves, Mega Moolah |
| Video Poker | Casino Game | 24 | Aces and Faces, Jacks or Better, Deuces & Joker |
Live Dealer Games
The live gaming options are easily our second favorite thing about Ruby Fortune, after the bonuses. The games are powered by Evolution Gaming, which has been the best online live casino supplier in the world for the last decade. To prove it, Evolution Gaming has been recognized repeatedly at the prestigious B2B awards.
The live dealer games at Ruby Fortune feel like the future of online casino gaming. The video is really clear, with no lag or software glitches. We tried them out on a number of different devices and operating systems, and the quality was consistently excellent. The sound is crisp and some of the games, like roulette, have multiple camera angles you can cycle through.
Interacting with the dealers and the other players using the chat feature is a fun novelty, and adds to the communal feel of the games. The dealers themselves are clearly talented and professional - but they are also fun and receptive. Overall, playing live dealer games at Ruby Fortune is a really immersive experience - close your eyes and you can almost feel the green felt under your fingers.
| Live Dealer Games | Variety | No. | Min. | Max. | Software |
|---|---|---|---|---|---|
| Live Dealer Blackjack | Private Blackjack, Party Blackjack, Infinite Blackjack, VIP Blackjack | 47 | $0.5 | $5,000 | Evolution Gaming |
| Live Dealer Roulette | Classic Roulette, Speed Roulette, Lightning Roulette, French Roulette, Deutsches Roulette, Dragonara Roulette, Double Ball Roulette, Arabic Roulette | 15 | $0.1 | $2,000 | Evolution Gaming |
| Live Dealer Baccarat | Speed Baccarat, Baccarat Squeeze, Dragon Tiger | 16 | $0.5 | $5,000 | Evolution Gaming |
| Live Dealer Catcher | - | 1 | $0.1 | $1,000 | Evolution Gaming |
| Live Dealer Poker | Live Casino Holdem, Live 3 Card Poker, Live Caribbean Stud, Side Bet City | 6 | $0.5 | $2,000 | Evolution Gaming |
Software Providers
The majority of Ruby Fortune’s games are provided by Microgaming, one of the most reliable and creative game developers in the industry. Microgaming is internationally recognized - in 2019 itwon an award from EGR B2B for ‘constant innovation’ and ‘high quality software’. The games are not just fun, but secure too - they have also received the Malta Gaming Authority’s seal of approval.
You can download the Microgaming software, which gives you full and direct access to the entire games menu, or you can just play using your browser. The vast majority of Microgaming games are also accessible on your mobile.
Providers in use-
Safety & Fair Play
Ruby Fortune is licensed by the Malta Gaming Authority, and regulated by the European Union. This means that the casino is legally allowed to accept players from many countries, and complies fully with important laws and regulations. Ruby Fortune has also received a certificate from eCogra, which independently confirms that all of the games are fair. All of the personal information you provide to Ruby Fortune is private, and is encrypted using state-of-the-art SSL technology.
There are also resources for players who might run into problems. You can find a “Responsible Gaming” page at the bottom of the site, as well as an external link to the GambleAware website. There are a number of really useful tools for players, like self-exclusion, deposit limits and a self-assessment test. It’s clear from these measures that Ruby Fortune wants players to have a good time, but not lose control.
OwnerBaytree Interactive Limited.
Licenced byiGaming Ontario, eCogra
Audited by-
Deposits & Withdrawals
To make a deposit or withdrawal, just click the “Bank” option from the menu at the top of the page, and follow the instructions. It’s very easy, and all the methods only take a few minutes at the most.
A withdrawal request can take up to 96 hours to process, which is relatively long. We did some external research, and while we didn’t find any complaints about users not receiving funds, there were a few people who had issues with the 96-hour processing period. There is also a minimum withdrawal of $50, which is high. In the future, we would love to see both these requirements relaxed a little.
Deposits
| Deposit methods | Min deposit |
|---|---|
| ClickandBuy | $10 |
| EcoPayz | $10 |
| MasterCard | $10 |
| Neteller | $10 |
| PayPal | $10 |
| Postepay | $10 |
| Solo | $10 |
| Ukash | $10 |
| Visa Debit | $10 |
| Visa Electron | $10 |
| InstaDebit | $10 |
| Visa | $10 |
| Entropay | $10 |
| POLi | $10 |
| EZIPay | $10 |
| eChecks | $10 |
| QIWI | $10 |
| Direct Bank Transfer | $10 |
| Instant Bank | $10 |
Withdrawals
| Withdrawal Method | Withdrawal Timings | Min. Withdrawal Limit |
|---|---|---|
| ClickandBuy | 1-2 days | $50 |
| Neteller | 1-2 days | $50 |
| PayPal | 1-2 days | $50 |
| Visa Debit | 1-2 days | $50 |
| InstaDebit | 1-2 days | $50 |
| Visa | 1-2 days | $50 |
| Entropay | 1-2 days | $50 |
| EcoPayz | 1-2 days | $50 |
| EZIPay | 1-2 days | $50 |
| Skrill | 1-2 days | $50 |
Customer Support
Ruby Fortune has a help section which you can find in the drop-down menu on the top right-hand side of the homepage. There is a list of FAQs with some useful information, but it is very short. This is something that could definitely be improved.
The live chat, which is found in the same section, is much more useful. There is virtually no wait time, and the reps that we spoke to were friendly, professional and knowledgeable, and were easily able to tell us the details of the free spins bonus. We recommend the live chat support option if you run into any issues.
There is also the option of calling or emailing the casino, but in our experience the live chat works best for immediate help. The table below has more detailed information on all the customer support options at Ruby Fortune.
Support - Phone
- Live Chat
Languages Supported -
Conclusion
Ruby Fortune captures the buzz of gambling and winning like no other online casino. This is mainly thanks to the promotions and jackpots. There are all kinds of things going for this casino, from the amazing live dealer games to the progressive jackpots.
We’d like to see some work on their customer support, but overall, this is an online casino that punches above its weight.
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